This page applies to the ERPM app (Android, iOS, Windows,
macOS) and the ERPM portal. The provider is GMI GmbH.
How to request deletion
Send an email to [info@gmitso.de](mailto:info@gmitso.de) with the
subject "ERPM account deletion" — please from the email address you
sign in with, so we can verify the request comes from you. We confirm
receipt and delete the account within 30 days.
What is deleted
- Your user account: name, email address, password, two-factor data
- Your sessions and registered devices, including push tokens
- Your membership in all tenants (companies) you belong to
What is not deleted
- Company business data (customers, orders, invoices, bookings)
belongs to the tenant, not to the individual user. It remains as long
as the tenant exists. The owner of a tenant requests deletion of the
whole tenant the same way.
- Legal retention: accounting records (e.g. invoices, bookings) must
be kept for up to ten years under German law (§ 147 AO, § 257 HGB);
they are deleted when these periods expire.
- Log entries about security-relevant events are kept as far as
necessary for traceability.
Data on your device
Data stored locally by the app is removed when you uninstall the app.